Our Service Policies

What’s Not Covered

Our cleaning services do not cover biohazard cleanup, pest removal, heavy/unmovable furniture cleaning, or hazardous material handling. We also avoid cleaning any areas that pose a safety risk to our team, such as ceilings, attics, or outdoors beyond windows. If you’re unsure, just ask—transparency is important to us.

100% Satisfaction Guaranteed

We stand by the quality of our work. If you're not fully satisfied with any part of our service, please inform us within 6 hours of completion. We'll return promptly to make it right—because your satisfaction is our priority.

Budget and Timing Considerations

We value your time and budget. If anything goes beyond the agreed-upon scope, budget, or timing, we’ll always discuss it with you before proceeding. Our goal is to keep everything transparent and within your comfort zone.